Thanks to Carolina for recognizing our multiple stay, anniversary trip and making it special. Cookie Policy. Indulge in swim-up suites, family suites, and luxury hotel suites with private pools, even on the roof. Please pass along your relevant details (name, hotel, reservation number, and the company you used to book) and our team will follow up and hopefully accelerate a resolution for you. To elevate your vacation even more, the Finest Club for all ages and Excellence Club for adults offer access to members-only lounges and beach areas. Nestled amidst sparkling pools and manicured landscaping, the inspired Excellence Playa Mujeres resort is an adults-only oasis of relaxation ideal for honeymooners, couples and luxury travelers. Are you sure the hotels will reopen on their scheduled reopening dates? We look forward to welcoming you back soon and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Guests who have stayed with us before know that we have always implemented high standards in safety, health, hygiene, and cleanliness throughout our properties. Highly recommend this resort if you want a secured private safe location this is it. Now £230 on Tripadvisor: Excellence Playa Mujeres, Playa Mujeres. We have already booked for our. Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. There are supervised deep-sea fishing expeditions and the championship Playa Mujeres Golf Club is approximately three kilometres away. second time staying at Excellence Playa Mujeres in the Excellence Club section. Preferred Hotels & Resorts in Playa Mujeres, Playa Mujeres All Inclusive Family Resorts, Playa Mujeres Cheap All Inclusive Resorts, Playa Mujeres Adults Only All Inclusive Hotels, Hotels near Playa Mujeres Trips and Tours, Hotels near Delphinus Conservation Sanctuaries, Hotels near One Spa at Finest Playa Mujeres, Hotels near Unidad Multidiciplinaria Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin. Excellence Playa Mujeres - All Inclusive - Adults Only - $747 avg/night - Playa Mujeres - Amenities include: Swimming pool, Internet, Air Conditioning, Hot Tub, TV, Satellite or cable, No Smoking, Heater Sleeps: 3 Minimum stay from 1 night(s) Bookable directly online - Book vacation rental 4598276 with Vrbo. The food, the service, the staff, the drinks, the bartenders, the activities, everything was superb. Please, receive our warmest regards from The Excellence Collection. As we face unprecedented times, we’d like to keep you informed of how we are responding to the situation brought on by COVID-19. We are pleased to hear from you that you thoroughly enjoyed our top-notch amenities, and the delicious cuisine we serve and plenty of options to choose from. Guests will love the sophistication around every corner, from the luxurious ceremony venues and marble accents to the lobby martini bar looking out on the resort grounds. Should you choose to switch sellers, we are happy to let you know that we only work with the most reputable travel companies worldwide, so you can compare and decide the best option for you. I heard your properties are temporarily closed due to the Covid-19 situation. Well where to begin... To Say in a few words happiness is the only thing that multiplies when you share it and the staff at the excellence shared it in every way and some. After reviewing Excellence Playa Mujeres CoVid Safety protocols and procedures, we felt safe to travel there an be able to have a good time with each other. more. OUR NEW HEALTH AND SAFETY PROTOCOLS Enjoy peace of mind without sacrificing the full vacation experience As the world moves into a new era in the wake of Covid-19, The Excellence Collection wants our guests to know they can visit us with complete tranquility. Prices are calculated as … A horde of pools, bars and restaurants finish things off with a bang. Dear Pedro, First and foremost, we would like to thank you for choosing Excellence Playa Mujeres as your holiday destination for the first time and for taking the time to write and share this review with the TripAdvisor readers. Manage reservations. Own or manage this property? As we reopen, we will of course continue with the same high standards as always, along with these new standards, measures, and processes to keep our guests and staff safe and comfortable. The Excellence Collection is a resort group specialized in hotel management. The strengths you mentioned are the core pillars of our identity in order to provide a memorable guest experience, as exceptional and unique as it can be. Please, receive our warmest regards from The Excellence Collection. Optional luxury treatments are on offer in Miilé Spa. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. View deals for Excellence Playa Mujeres - All Inclusive - Adults Only, including fully refundable rates with free cancellation. Book Excellence Playa Mujeres, Playa Mujeres on Tripadvisor: See 19,396 traveller reviews, 26,123 candid photos, and great deals for Excellence Playa Mujeres, ranked #1 of 15 hotels in Playa Mujeres and rated 5 of 5 at Tripadvisor. Now £241 on Tripadvisor: Excellence Playa Mujeres, Playa Mujeres. Please, receive our warmest regards from The Excellence Collection. Dear Lauren, First of all, we would like to thank you for choosing Excellence Playa Mujeres to vacation and for taking the time to share your feedback with the TripAdvisor community. At Excellence Playa Mujeres, we are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests. Legal Also to Sebastian and Marcos for leading fun activities. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. Moreover, we are glad to read that you were accommodated in a nice suite, the food we offered was delicious in all restaurants, the overall cleanliness, and above all the exceptional service provided by our lovely staff what made your getaway marvellous. What is your cancellation policy? Excellence Playa Mujeres: BEST Covid Honeymoon! There are more places to choose from in the Playa Mujeres area. We had the best time this year, even during a pandemic when the resort seemed to be at only 50% capacity. Shout out to the bartenders Tonah, Cesar, and Jason for always taking care of me and Jack. For new direct reservations, your booking will have. We look forward to welcoming you back soon to your home away from home. Claim your listing for free to respond to reviews, update your profile and much more. The Excellence Playa Mujeres emits opulence from the second you enter the grand lobby, with an Egyptian theme for the explorer at heart. For a more detailed list of the most trusted partners, agencies, and distributors partnered with The Excellence Collection, please. Contact our wedding experts so we can transform your vision into an extraordinary reality We are using cookies so we can give you the best experience on our website. Keep in mind that you might be subject to penalties with your credit card. Please see our partners for more details. Of course, the reopening dates are subject to change. Shout out to Monica for great bike rides and helping me make a bracelet. Excellence Playa Mujeres, Playa Mujeres: See 19,303 traveller reviews, 26,005 user photos and best deals for Excellence Playa Mujeres, ranked #1 of 14 Playa Mujeres hotels, rated 5 of 5 at Tripadvisor. Here, elegant service meets effortless style, and guests are invited to make our home their own. Please, receive our warmest regards from The Excellence Collection. My review is simply THE BEST RESORT EVER, WE HAVE BEEN 4 TIMES THIS YEAR AND NEVER EVER DISSAPOINTS,,The food and service is great, rooms are large and super clean the Staff are so Friendly and helpful,,,,Both myself and husband feel at home and you really feel sad when its time leave,,,,The restaurants are great many choices to choose from and, activities and nightly entertainment are also part of a Great Vacation, I could go on and on but I think if you are going to Mexico going to a resort this a must...FOR SURE I would like to give a shout out to Carolina, Marcos and Ceasar,. This is the version of our website addressed to speakers of English in the United States. Cancellations made less than 24 hours in advance will be considered no-shows or late cancellations, and will be charged in full. Covid-19 Information. of your arrival date, with the exception of our special non-refundable rate options. In the event that we might need to change our reopening dates, we would let all of our guests know in advance and offer whatever assistance you need to reschedule. The staff from reception to our servers were also top notch. Discover the wedding of your dreams at Excellence Playa Mujeres. We look forward to welcoming you back soon to your home away from home. Prices are calculated as … Once you are there they have everything to offer, many restaurants, bars, polls and private area for Excellence Club with upgraded suite benefits. 001 Sm. The company’s three product lines include: Excellence Resorts with all inclusive luxury for adults only, Beloved Hotels with all inclusive boutique properties for couples-only, and the contemporary Finest Resorts with all inclusive amenities for adults only and for families. Privacy Policy The linguini is to die for. Excellence Playa Mujeres is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests’ highest expectations and provide them a service as personalized as possible. We will pass your kind words along to him. A supersized white-sand beach and a peaceful wetland reserve sandwich the Excellence Playa Mujeres. We are very glad to help! The Excellence Playa Mujeres is a beachfront retreat with the luxury factor cranked right up. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. We are very pleased to know that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided and your needs were completely catered. My wife has multiple allergies that were all addressed, and the food and service were amazing. Viva la Mexico Yours truly Pedro. With the information below, we hope to alleviate your concerns and make it easier for you to enjoy your dream vacation with us at a future date. In addition, we are very glad to read that you enjoyed our restaurants and which one was your favorite. Excellence Club Suites; Suites; Gallery; Excellence Club; Flavors & Spirits. When booking through third party websites (tour operators, travel websites, etc.) Highly recommend. An ethereal glow rises with the sun as you begin each new day together. The Silent Party was something we had never done before and we did it twice this year, so fun! Answer 1 of 4: Https:/… For the Excellence Resorts, which includes The Beloved, Excellence Playa Mujeres, and Finest Playa Mujeres. I also painted pottery for the first time and loved the way it turned out. This will make it easier to change your travel dates, the length of your stay, or your suite category, or even choose a different property from The Excellence Collection’s portfolio (with the corresponding changes in charges that could apply). We look forward to welcoming you back soon to your home away from home. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. What are your reopening dates? As a result, we have chosen those dates after carefully analyzing many factors in the Covid-19 situation and the travel industry as a whole; our scheduled reopening dates reflect that we are very hopeful we will be able to open our doors at that time. I have already tried to reschedule my booking through a third party (travel agent, travel website, etc. taking into account the latest travel restrictions in the home countries of our guests and in our own destinations. You can contact us at The Excellence Collection directly and we will be glad to liaise with our close partners to look into your rebooking. For new direct reservations, your booking will have penalty-free cancellation up to 24 hours in advance of your arrival date, with the exception of our special non-refundable rate options. Take a look at our Excellence Playa Mujeres deals for your next adults only escape with all-suite accommodations and an above-the-curve All Inclusive plan. Response from The Excellence Collection, Guest Services / Front Office at Excellence Playa Mujeres, Review collected in partnership with this hotel. As a luxurious all-inclusive resort, every staff member takes care of every single detail in order to provide an unforgettable guest experience and exceed its expectations and accommodate any allergic sensitivity or dietary restrictions. - See 19,219 traveler reviews, 25,291 candid photos, and great deals for Excellence Playa Mujeres at Tripadvisor. You can see our most up-to-date reopening dates in the chart below: As you reopen, will your hotels and resorts be taking extra precautions for hygiene and cleanliness to protect guests and staff? Infinite Excellence, for Adults Cancun luxury is redefined at Excellence Playa Mujeres, a beachfront paradise that brings a fresh perspective to All Inclusive resorts. Keep in mind that you might be subject to penalties with your credit card. My trip is coming up in a few months, should I reschedule? © 2014 The Excellence Collection Please, receive our warmest regards from The Excellence Collection. EXCELLENCE PLAYA MUJERES WEDDINGS. Finest Playa Mujeres is an All Inclusive resort that lets you connect when you want and disconnect when you need to. After reviewing Excellence Playa Mujeres CoVid Safety protocols and procedures, we felt safe to travel there an be able to have a good time with each other. Currency USD. Frequently Asked Questions; New Health & Safety Protocols; Offers; Suites. Moving to Finest Playa Mujeres: The Excellence Collection will honor guests’ original hotel rate and dates for their new stay at Finest Playa Mujeres. See 19,394 traveller reviews, 26,123 candid photos, and great deals for Excellence Playa Mujeres, ranked #1 of 15 hotels in Playa Mujeres and rated 5 of 5 at Tripadvisor. WiFi and parking are free, and this property also features 7 outdoor pools. Mujeres Beach is minutes away. Excellence Playa Mujeres is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests’ highest expectations and provide them a service as personalized as possible. See 19,396 traveller reviews, 26,123 candid photos, and great deals for Excellence Playa Mujeres, ranked #1 of 15 hotels in Playa Mujeres and rated 5 of 5 at Tripadvisor. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. See 19,392 traveller reviews, 26,114 candid photos, and great deals for Excellence Playa Mujeres, ranked #1 of 15 hotels in Playa Mujeres and rated 5 of 5 at Tripadvisor. Luxury-minded guests enjoy the free breakfast. Dining; Prices are the average nightly price provided by our partners and may not include all taxes and fees. Some travel industry businesses need more time than usual to meet all of the unprecedented customer service demands they are receiving during this difficult time. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. As always, the accomodations were impeccably clean, and beautiful. We are using cookies so we can give you the best experience on our website. Now £242 on Tripadvisor: Excellence Playa Mujeres, Playa Mujeres. An equivalent suite category will be assigned prior to arrival. We are very pleased to hear from you that we were able to surpass your expectations. Excellence Playa Mujeres: COVID Vacay! excellence playa mujeres hotel playa mujeres, excellence hotel playa mujeres, playa mujeres excellence hotel, excellence playa mujeres cancun, Prolongacion Bonampak, S/N Lote Terrenos 001 MZ. Cancellations made less than 24 hours in advance will be considered no-shows or late cancellations, and will be charged in full. We are very glad to hear from you that we are able to meet your expectations in all the areas, which are taken care of, and you enjoyed your stay with us mainly due to the outstanding service provided by Lorenzo who went out of his way to make you feel extra pampered. some cancellation penalties could apply. We always recommend that you keep your existing reservation and work with your preferred agency, operator, or travel website to secure new options. At The Excellence Collection, we strive to provide each and every guest with our signature Bespoke Service, especially in light of the current travel restrictions resulting from the spread of Covid-19 (Coronavirus). US +1 (866) 211-6223. Chef Efrain, Hostess Emily, and waiter Mauricio were outstanding. Dear guest, First of all, we would like to thank you for choosing Excellence Playa Mujeres once again and for taking the time to share this review with the TripAdvisor community. The staff from reception to our servers were also top notch. The Excellence Collection is a resort group specialized in hotel management. I have already tried to reschedule through my original channel, but I am not getting a timely response and/or cannot get the help I need. Excellence Resorts / Hotels / Excellence Playa Mujeres. Excellence Resorts provide a world of unabashed luxury experiences exclusively for adults, where lush tropical surroundings and modern sophistication gently balance to envelope you in a warm welcome. When booking through third party websites (tour operators, travel websites, etc.) Can you help me? We promise to congratulate the staff you named on your behalf for their contribution to your wonderful experience whilst in our property. For a more detailed list of the most trusted partners, agencies, and distributors partnered with The Excellence Collection, please click here. Our new Health & Safety Committee has created our new Health & Safety Protocols for our entire collection of hotels and resorts, which you can see here. We are very glad to hear from you that we are able to meet one more time your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. Aesthetic simplicity flows throughout the rows of sparkling pools, above-the-curve inclusions, and all-suite accommodations at this resort for all ages. Traveler Information – Coronavirus (COVID-19) Your safety and well-being are our highest priority. Excellent resort,,,,,EXCELLENCE Playa Mujares. Of course, the reopening dates are subject to change, taking into account the latest travel restrictions in the home countries of our guests and in our own destinations. To this end, we have put together the information you need regarding current and future reservations at our collection of Caribbean hotels and resorts. Yes! As always, the accomodations were impeccably clean, and beautiful. Dear guest, First and foremost, we would like to thank you for choosing Excellence Playa Mujeres to celebrate your anniversary and for taking the time to share this review with other travelers. We keep a very, very close eye on everything happening in travel right now and in the future. 003, Zona Continental, Playa Mujeres 77400 Mexico, Lock in the lowest price from these sites, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Second time here and never disappoints... all the staff is amazing... one person who sticks out the most is a server named Lorenzo his service is superb....when you want to visit Mexico stay at this wonderful place❤️❤️❤️. - See 19,110 traveler reviews, 25,214 candid photos, and great deals for Excellence Playa Mujeres at Tripadvisor. Should you choose to switch sellers, we are happy to let you know that we only work with the most reputable travel companies worldwide, so you can compare and decide the best option for you. Facilities at Excellence Playa Mujeres include seven pools, a fitness centre, and tennis court. At The Excellence Collection, we strive to provide each and every guest with our signature Bespoke Service, especially in light of the current travel restrictions resulting from the spread of Covid-19 (Coronavirus). We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you. Dear guest, First and foremost, we would like to thank you for choosing Excellence Playa Mujeres as your vacation destination once again and for taking the time to share this review with other travelers. I want to book a new stay at your hotel, but I am worried that the Covid-19 situation will make me have to cancel later on. TripAdvisor reviewers agree, rating it as one of the top hotels in Mexico. Can I cancel my existing reservation and make a new one through a different seller? First trip to Mexico and not my last thanks to the Excellence. Taxes and fees that are shown are estimates only. some cancellation penalties could apply. Prices are calculated as … You can contact us at info@theexcellencecollection.com. To help our guests feel comfortable booking new stays, we have made our flexible cancellation policy even more flexible in case you have to change your travel plans. Beloved Playa Mujeres sits perched on a remote white sand beach overlooking the island of Isla Mujeres on the horizon - an idyll place for an All Inclusive romantic getaway where you can breathe in the ocean air and give in to pure delight alongside your loved one. ), but I am not getting a timely response and/or cannot get the help I need. Thanks to Samantha for a smooth check-in and check-out. View deals for Excellence Playa Mujeres, Playa Mujeres with private pools, inclusions! – Coronavirus ( COVID-19 ) your Safety and well-being are our highest.. 7 outdoor pools next Adults only escape with all-suite accommodations at this resort if you want secured... ; View deals for Excellence Playa Mujeres Golf Club is approximately three kilometres.. Leading fun activities, family Suites, and tennis court reviewers agree rating! Are free, and distributors partnered with the sun as you begin each day... New day together kilometres away on our website addressed to speakers of English in the Excellence Collection, click. When the resort seemed to be at only 50 % capacity always taking care of and... With a bang bike rides and helping me make a bracelet year, so fun I. Of our special non-refundable rate options own destinations subject to change - Adults,. 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