No resolution there after a very long phone conversation. Idea. Just shows how bad their service is. Not Working For Me! We booked because there was a casino. No in-flight service unless emergent. Thanks again. News & Advice. @JennVanDuren Fl 287. @NASA @Space_Station @SpaceX @Astro_illini @AstroVicGlover @Astro_Soichi 24+ hours and no in flight entertainment or snacks? What ashamed your customer service has gone down hill. Super helpful... - still no flight booked. what they need to do is do what jetblue does and evaluate the animal before getting on the flight. Rush like crazy to get to gate. @JetBlue ?come in now 20 min on hold and 20 min into a call you disconnect with no call back? @TMobileHelp I'm having issues with @JetBlue that I'm not having WiFi calling in my flight from LAX-JFK. Vouchers that expire Dec. 31, 2021 are valueless. #mariela57718. Yesterday different reports stated they WILL & WON'T block middle seats. @JetBlue Hi, was on hold for 32 min just now, and then got a msg 'we're not accepting messages', and then got hung up. The flight is Dublin to Rochester and return. A flight booked on the 29th for December has already been canceled by you but no notification given. I just would like clarification before arriving to the airport with a bag to check and then having issues if he can't. @JLeeHero Plane hasn’t even landed and shows on time departure ?? Like okay... let’s just ignore there is a global pandemic going on and screw over customers... @AmyinCA Since she would no longer be able to take a trip in 2021 with her best friend, Becky decided to use the JetBlue tickets on flights for her and another friend to go to upstate New York this Friday for Liz’s memorial service. @TheStockWire 3) Need human assistance URGENt for injured passenger. Really@jetblue??? @AislinnCL I am on a laptop. Wtf is the point of flyovers....JetBlue, stop. Also zero sanitizer in dispensers including the jet way. @suec32 @lindatb @JetBlue No major airline has jets capable of flying directly into Telluride. I feel for them, but it is a long wait to get the issue resolved. @JetBlue Tried to change seats online. Fix your site please. Oviedo- @JetBlue aren't you known for good customer service? @_marlymar 3) Need human assistance URGENt for injured passenger. . I thought it'd be fine. Have tried both website and app and multiple dates and locations. LIE! Gotta give @jetblue a shout-out. I asked multiple times for an extension. "I think New York is suffering from some PTSD. Same problem. Thx. Pls advise ! @murrburr_ ?come in now 20 min on hold and 20 min into a call you disconnect with no call back? @JetBlue Fyi i think i figured out the issue. @laurenrovere We currently sell less than 70% of seats on any JetBlue flight, and we continuously monitor seat assignments behind the scenes to help seat parties together. I cannot make that flight work! I flew this week & there was a middle booked next to me. @JetBlue Is your website having issues currently? We're also working to provide space between those not traveling together where possible. Via We're also working to provide space between those not traveling together where possible. If jetblue.com is down for us too there is nothing you can do except waiting. Great customer service. Your airline is a mess! We went through this once before. Twitter you'd avoid a lot more issues with false/untrained ESA/service animals if you guys took the time to educate your employees. So on 2nd plane with 2nd crew and now another screw missing so time to do more maintenance 3hr delay @JetBlue 2/10 at best now Been cramped into a plane for a extra 2hrs, @BeaConstable1 JetBlue. My name is Jadine and it’s my pleasure to be working along side......”??? At least she understood the times that we are in and has redeemed ya’ll ? Great time to showcase, how you're going to fix this issue. What does hot coffee at 10:00am have to do with the virus!?! @sethfischer @JetBlue having difficulty canceling an itinerary. Where’s my refund? @JetBlue I sent a tweet about my disappointment of you not extending my voucher and being told a supervisor will not speak to me. Thx. @JetBlue we are about to have some major problems right now, Since she would no longer be able to take a trip in 2021 with her best friend, Becky decided to use the JetBlue tickets on flights for her and another friend to go to upstate New York this Friday for Liz’s memorial service. Fare shown: JFK to DFW. JetBlue Airways, stylized as jetBlue, is a major American low cost airline, and the seventh largest airline in North America by passengers carried.JetBlue Airways is headquartered in the Long Island City neighborhood of the New York City borough of Queens; it also maintains corporate offices in Utah and Florida.. @jpcs_13 Robin Hayes stated you'd block thru Q1'21 & Dombrowski says eff Dec 1 you'll unblock for families. Another 1.5 hours in the terminal, new plane and THAT plane is delayed. No problem, their website said. @emilyyburcroff @JetBlue are you having issues with TrueBlue sign in or is it just me?? We went through this once before. Despite the actual flight issues, JetBlue’s customer service on Twitter has really come through for me the last two times. "I think New York is suffering from some PTSD. Due to the 14 day mandatory quarantine. @LoriKapCRH24_7 Your chat seems to be down on your site. Flight was delayed 3 hours due to a mechanical issue. I have 371.00 in a travel bank I cannot currently use. I also tried for 4 days on multiple devices to change my flight online and got no help. @JetBlue Out of curiosity, putting aside the nice paint job, how does JetBlue actually support Veterans or Veteran's issues? The days of airlines blocking seats to make passengers feel safer about flying during the pandemic are coming closer to an end. @JetBlue I do see it says they are allowed "any bag with the ticket purchase". 1 hour delay and now and other hour cause of computer issues ! I knew what to expect so didn't have any problems. @afernandes1992 Make sure to report and "downvote" such posts. How is that fair? JetBlue got one more time to delay my flight before I take it as a sign to drive this plane myself ‍♀️. Booked holiday inn resort and casino in Aruba and casino was closed 6 days after we booked. @JetBlue pretty disappointed in the lack of mask enforcement on my flight from JFK->MCO, especially while dealing with maintenance issues ?? @JetBlue Nice idea, but the JB's website is not working, is I cannot bool a flight. It doesn't work. This is peak garbage customer service. Why are my flights moving from mid day to late at night??? @DougSatzman How about getting on CNBC to tell your story?? an intersting experience. @CheapOair @JetBlue 1).Virtual assistance for cheapoair for seat selection not working. I have 371.00 in a travel bank I cannot currently use. @Ladydukfan @JetBlue still no one here to help us. JetBlue offers flights to 90+ destinations with free inflight entertainment, free brand-name snacks and drinks, lots of legroom and award-winning service. Super helpful... - still no flight booked. Are your servers down? @JetBlue Yet another airport that will go the way of ORH. @EmiratesSupport Sent for a repair, had to restart the plane 3 times and then decided to deplane. Can I just have my money back? I will not be flying jetblue again, &encourage others not to either to avoid these issues. But 10.1% of JetBlue's flights in January were delayed due to its own operational problems, the most of the 18 airlines the BTS tracked that month and more than double the national average of … @JetBlue Really@jetblue??? Your customer service over the phone was despicable this evening. @nort275 I was not able to leave my house and use the car seat and noticed that it was actually broken. @JetBlue hour delay because you forgot to get gas. #scaredAF This is wrong. I thought it'd be fine. I act like I’m okay but deep down I miss hearing, “this is your final boarding calling for JetBlue flight B6560 with nonstop service to New York” . Advertise them again, cancel again. I was only delayed twice, and the one in-air delay was due to thunderstorms; when we were asked to circle a second time we wound up in Hartford to refuel. #flt1572 #gatef10. Just FYI. You pride yourselves on service to customers, so how about sending someone to help us drop bags and so we can go through security? If you select lga or jfk it works..if u select ny area airports it does not, @rocco_distefano It is not the cache. @JetBlue is the website having problems? @KyleSennish Really @JetBlue you’re going to disconnect a customer bc your cs agent doesn’t want to transfer to a supervisor?! Book by 11/12 for travel 12/1/20–2/10…, @FLLFlyer @JetBlue @JetBlue They have been ZERO help. @JetBlue we are about to have some major problems right now, @abotoman Isn’t that something that should be checked prior to me sitting on the plane for an hour with a toddler? JetBlue is down 2.1% on the session. I want to personally thank Mariela 57718 with @JetBlue who has been on the phone with me for 48 minutes and resolved my issue. I cannot make that flight work! @JetBlue you changed a flight of mine without telling me. Computer outage again strikes American Airlines, JetBlue, Alaska Airlines. Check the official @JetBlue don’t fly jet blue. It is not processing any type of payment ‍♀️, @JetBlue is your website down? JetBlue is the only major U.S. airline that doesn't operate Boeing planes in its fleet, meaning JetBlue should have no problem filling its expected 15 Airbus orders for 2020. @ttocsnesor © Ookla, LLC. @JetBlue time is money I think we deserve some sort of credit for this flight !!! Why are my flights moving from mid day to late at night??? (…. @Flipper97 Stop advertising it if you are not serving it! JetBlue plans to continue to manage capacity and align with demand on a rolling basis. Is website not working properly? @JetBlue There was a maintenance issue. @JetBlue there seems to be an issue with your website. If it's happening in commercial aviation, you'll get the information and opinions here first. @JetBlue You have officially ruined our honeymoon by changing our flight by two days TO MY WEDDING DAY. Can't you please give me another 6 months? @jetblue @AA_MRO Buyer beware!! JetBlue’s first A220 is on track to the delivered by next month. I keep getting error messages and they instant chat isn’t working. @salgadodj76 $JBLU JetBlue Is 'Encouraged' By Consumer Response To Sale Fares -Reuters @bigideaportugal @SugarJoiko I act like I’m okay but deep down I miss hearing, “this is your final boarding calling for JetBlue flight B6560 with nonstop service to New York” . @DougSatzman How about getting on CNBC to tell your story?? I asked for a cup and was told "No coffee service due to Covid restrictions". I am on a laptop. Book by 11/12 for travel 12/1/20–2/10…, @amyadoniz You advertise flights, cancel them. The carrier has 70 of the -300 variant on order and has remained quite optimistic about the plane’s future despite current conditions. You pride yourselves on service to customers, so how about sending someone to help us drop bags and so we can go through security? Check Your Flight. “Welcome aboard jetBlue flight 301 with nonstop service to no where. Can I just have my money back? Jetblue will stop selling e-cigarettes as the five-day Labor Day. Cannot enter the "from" or "to" airports. @JetBlue I have reached out to inflight crew member but unfortunately given the amount of seats already taken, and social distancing, I’m unable to move my seat. @EliteMikeS Working as a software engineer for @JetBlue has to be the chillest job... the site never works, never gets fixed, never changes... right now the Sign In button literally doesn't work at all so you'd have to manually navigate to the Sign In URL to do anything... @WillManidis Right after I bought the tickets, I found out that the dates didn't work for my sister. @35000ftt @dube_rich Just reschedule. That would be a sign of goodwill. #disappointed #stillholding for over 22 minutes now as you changed my flight itinerary that now has me at my destination for 7 hours...smh...no, that won’t work!? @dannykrug JetBlue had in the past avoided these moves, in an effort to preserve a brand that once redefined budget flying but that in recent years has disappointed investors looking at … @JetBlue are you aware that your website is completely broken. Booked on their site. Thanks again. just call the line on your luggage tag, @goodgollymolly1 Does this mean he can check a bag? Thanks! @JetBlue I did reach out to @barclays. Have tried both website and app and multiple dates and locations. @alohapurvi Here’s what to expect from JetBlue’s first A220. Please, please just stop being a company @JetBlue. @JetBlue all options offered involve me buying a different flight today, or buying another night in a hotel which is not helpful nor accommodating,it is the clear the customer is not your priority. @RashaZam That was the problem. I will not be flying jetblue again, &encourage others not to either to avoid these issues. @JetBlue There was a maintenance issue. Canceled flights and no notice...shame on you, Really@jetblue??? They have no sanitization between flights on the seats, care more about baggage claim policies and service animal policies than they do about public’s health safety for there passengers! Get the latest deals on flights to your favorite cities with our best web fares - and sign up for fare alerts. 1 hour delay and now and other hour cause of computer issues ! @JetBlue aren't you known for good customer service? Also don't post any of your personal information. Please help. How do I speak to customer service? @JasonBXNY0619 It priced its underwritten public offering of 36.5 million shares of its common stock at USD14.40 per share. You advertise Dunkin coffee everywhere. Fl 287. @JetBlue having trouble in your system booking using points. Great time to showcase, how you're going to fix this issue. You're fucking up, @JetBlue. Unable to do that. Why? @DanielPiraino @Patus112 @DJZ2020me It’s not processing anytime of payment. While we knew it would be next year, today CEO Robin Hayes has confirmed it is likely to be within the third quarter of 2021. @lindatb @JetBlue No major airline has jets capable of flying directly into Telluride. @Ride_This_Beat No “sorry”, “how can we help”, “let us make it right”. What ashamed your customer service has gone down hill. But when the ticket is to be paid, ur system states password or user name is wrong. FYI, gate F10 muffled PA system unable to hear agent, passengers yelling out rows due to issue. Cannot enter the "from" or "to" airports. @JetBlue why is all of your customer service options down right after you completely change the schedule for a flight I just booked 3 days ago. @JetBlue I just got off the phone with a CSR. Did anyone else have that issue? @CallMeGladysHo1 Fix your site please. @JetBlue Is your website down? @JetBlue I bought 5 seats from a flight in December, got a receipt with my seats listed and that says you are all set. Despite the actual flight issues, JetBlue’s customer service on Twitter has really come through for me the last two times. i cant login. I want to personally thank Mariela 57718 with @JetBlue who has been on the phone with me for 48 minutes and resolved my issue. @JetBlue customer service ROCKS! You advertise flights, cancel them. Thx. @JetBlue I have reached out to inflight crew member but unfortunately given the amount of seats already taken, and social distancing, I’m unable to move my seat. @mwebster1971 @SpiritAirlines @JetBlue I have flown Spirit. @TMobileHelp I'm having issues with @JetBlue that I'm not having WiFi calling in my flight from LAX-JFK. @JetBlue pretty disappointed in the lack of mask enforcement on my flight from JFK->MCO, especially while dealing with maintenance issues ?? @ShawnSTOM777 @AmericanAir @Delta @JetBlue I don’t wanna pay more for a company to problem service me and my safety during a pandemic??? The number of shares was an increase from a separate filing issued earlier in the … Hiya @JetBlue , I was planning on taking a trip on your awesome mint service out of PHX after hearing service will start to EWR. I also tried for 4 days on multiple devices to change my flight online and got no help. @JetBlue I did call and nothing can be done because it has been past 24 hours since my arrival. I just tried with Firefox and it works. Your chat seems to be down on your site. Although Neeleman said all of JetBlue's problems last week came down to a lack of internal communication and backup plans, he said no heads will roll at … Reports in last 20 minutes. Flight was delayed 3 hours due to a mechanical issue. It’s not processing anytime of payment. No in-flight service unless emergent. MIAMI – JetBlue (B6) has begun exploring post-pandemic marketing strategies, including a change in advertising agencies, as a manner of combatting the losses brought about by the COVID-19 pandemic.. A B6 spokeswoman said, “our agency RFI will help us evaluate which resources can most efficiently address changing customer preferences and the new travel landscape as we emerge from … @JennaJoyce14 Facebook . @JetBlue I sent a tweet about my disappointment of you not extending my voucher and being told a supervisor will not speak to me. ET, but has since been restored. Vouchers that expire Dec. 31, 2021 are valueless. We’ve got a plane for that. had to call @JetBlue customer support. In a statement, Sabre spokesperson Jess Mathias told USA TODAY that the problem was due to an internal failure with one of Sabre's network suppliers: "This impacted a … @JetBlue (1/2) I am so upset. @jetblue DOES have a perception issue. I am sure i am not the only one having issues. How do I speak to customer service? Canceled flights and no notice...shame on you. Advertise them again, cancel again. @HolidayInn very disappointed with lack of customer service. You suck. I will not be flying jetblue again, &encourage others not to either to avoid these issues. @davidjann Be the first to know the next time JetBlue Airways goes down. @SP_AllDay Airborne JetBlue "JetBlue" (JBU) Aircraft; Ident Type Origin Destination Departure Estimated Arrival Time; JBU221: A320: Boston Logan Intl : Palm Beach Intl : Fri 12:08PM EST: Fri 03:04PM EST: JBU222: A320: Palm Beach Intl : Boston Logan Intl : Fri 11:07AM EST: Fri 01:44PM EST: JBU224: A321: Los Angeles Intl : John F Kennedy Intl : Fri 07:03AM PST Pls advise ! Federal and state governments are advocating against travel with cases rising. @JetBlue is your website down? an intersting experience. We’ve got a plane for that. JetBlue is the latest airline to retreat from blocking seats. Both Alaska and Delta plan to bid farewell to blocked seats on Jan. 7, 2021. JetBlue Airways (B6, New York JFK) expects to raise USD506.7 million after deducting expenses, in a new share offering to boost its liquidity, it announced in a stock exchange filing on December 1. Unable to do that. @JetBlue I did reach out to @barclays. $JBLU JetBlue Is 'Encouraged' By Consumer Response To Sale Fares -Reuters website @JetBlue I did call and nothing can be done because it has been past 24 hours since my arrival. And for the record, its NO password issue as i can login and check the credit without any problems. @SHCattin Via @JetBlue Having issues booking and no tech help unreal. Can't sign in. @sbell606 Unfortunately there are several monitors not working on this flight. Thank you to everyone there who helped with my problem .... and so quickly!!!!! @JetBlue I am having issues with one of your customers service reps. @NASA @Space_Station @SpaceX @Astro_illini @AstroVicGlover @Astro_Soichi 24+ hours and no in flight entertainment or snacks? i cant login. First delayed bc a computer was broken. @WHITExCUPS @FLLFlyer @JetBlue you'd avoid a lot more issues with false/untrained ESA/service animals if you guys took the time to educate your employees. Hiya @JetBlue , I was planning on taking a trip on your awesome mint service out of PHX after hearing service will start to EWR. At least she understood the times that we are in and has redeemed ya’ll ? @Darv3352 @JetBlue Hi, was on hold for 32 min just now, and then got a msg 'we're not accepting messages', and then got hung up. Nurses and doctors in NYC need PPE not your stupid planes. Why @JetBlue @JetBlueCheeps NOT allowing me to use my creditbank to book a ticket online. No one was injured. Need to look into the 3 leg international seats... cheapoair link, & app is not working.
2020 jetblue problem today